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DotCom Computer and Laptop Repairs

help@dotcom.help

07970 625 792

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About Us

Trading Address

Mensarius Ltd t/a Dotcom.help
67 Braemar Road
Leamington Spa
Warwickshire
CV32 7EZ


Registered Business Office Address

c/o Ollis & Co Ltd
Nelson House
2 Hamilton Terrace
Leamington Spa
Warwickshire
CV32 4LY


Company Information

Registered in England and Wales Company Number GB 05351306
VAT number GB 855 9968 47

Payments Accepted: Bacs; Cheque & Cash
For Bacs Payments: Lloyds Bank | Sort Code: 30-94-93 | Account No: 02814377


Complaints

We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.

To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.

As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.

In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible.

Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact us on 0117 981 2929 or via their website http://www.disputeresolutionombudsman.org/which-trusted-traders-partnership/


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