DotCom Computer and Laptop Repairs

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Customer Testimonials and Comments

See what our customers say

So helpful, enthusiastic and patient (with my stupid questions)!
My teenage daughter and I would definitely recommend Neale to anybody experiencing any minor or major computer-related problems.
D Almquis
Absolutely fantastic service cannot praise him enough
Joan
I would like to recommend Neale Dotcom as after a fortnight trying to sort my computer out it took him just an hour to solve the problem and give me the confidence to carry on. Well done Neale
Barbara Archer
I experienced a very bad virus on my laptop , a quick phone to Neil and he was with me within the hour ,not only did he eradicate this virus , but he also showed me a lot of different things and shortcuts on my computer , which I did not know exist . A very helpful, friendly and professional man who certainly knows his stuff. I would have no hesitation in recommending Neil to other users, many thanks again Neil.
Terry Rice
Wow - Neale has just left after installing my new computer, together with new keyboard and new mouse. What a man - I would trust him with my life! Neale installed my previous computer and I wouldn't go to anyone else. He's so efficient, explains things and nothing is too much trouble for him. Also, he's only happy to come back and explain things again. Very, very efficient.

Well done Neale
Jean Taylor
Neale came to fix my laptop as I had internet problems. He fixed the problem and also sorted out other problems with it and made it run a lot faster. He was very good and very helpful and informative. His charges are very reasonable too. I would recommend him to anyone.
Mary Beecham
Neil responded quickly when contacted,is friendly,highly kwowledgeable and his fee was very reasonable.
Brian
graet the best nice guy very very good nael thangs mate a ok call him he is graet
a drian nevin
Neale has helped me out with a number of issues over the years. Always professional, he makes the experience fuss free and charges are very reasonable. Highly recommended as your first choice advisor and engineer.
Andrew Reeve
A friend suggested I contact Neale re an ongoing computer problem. So glad I did. He came the same day I called and spent a long time dealing with the problem. Neale certainly knows his job and is thoroughly professional in what he does. He listens to what you have to say and explains what he is doing in language that even a luddite like me can understand! A really nice person - polite, friendly and approachable. I was particularly impressed by the support and help he gave me to sort an associated problem. Great service in every way. I will definitely call Neale for any computer problems I may have in the future. Thank you for all your help, Neale, much appreciated.
Kay Perkins
Had two lap tops and one desktop that required fixing. The lap tops were in a bad way and the volume was not working at all on the desk top. Neale came out the day after I phoned him and within two hours all was good as new .Top bloke and a real wiz with computers. Would recommend him to anyone
Adrian
Started with a computer running at a snail's pace, unable to get onto E-Mail, which was throwing up an error message. Nothing found on the internet to help resolve the problem. Thankfully saw Neale's ad., phoned, here in a couple of hours and sorted!!! Now have a fast acting computer, access to the internet and E-Mails. Will certainly keep Neale's contact details to hand. Thank you
Alan
I have known Neale for several years now , lovely guy , reliable and very clever with fixing my computer!!!!
Whenever we need him he will be at the house to sort out the computer problems usually within that day , or certainly the next day . He will always let you know approx. what time he can get to you .

We are so pleased that we are able to call him about the simplest of problems , he never makes you feel inadequate .

 A great man to have on quick dial when the computer is not behaving !!!
Jacqueline Boobyer
Neale was fantastic, did not stop trying to solve a real mystery with my laptop. Such a nice guy who seemed to really care and keep cost down! Thanks
Shona Screen
Very efficient, friendly and a pleasure to have in the home. Certainly knows what he is doing and doesn't try to rip you off. Would definitely recommend Neale. It was great to have everything transferred from one laptop to another and know everything worked perfectly. Thanks Neale
Sarah
I found Neale Dotcom via Trusted Traders called him and left a message at 08.00 this morning He returned my call before 09.00 and arranged a visit on the same day arriving shortly after 12.00.When he left I had not just one but two working laptops virus free and protected with a full explanation of the work carried out and why also advise on how best to use the facilities (I'm not that clever you see).He was a very pleasant person and would recommend him to anyone that requires help as I did and best of all his charges were very reasonable I was very happy with his service and would/will contact him again. thanks again
Paul
We have been dealing with Neal for some years now. We have always found him very prompt, polite and willing to help. He always manages to solve the problem in a professional and cheerful manner. We couldn't do without him.
Jonathan and Kathy Hall
Neale helped me patiently and successfully through a stressful change to a new computer.
Geoff Brooke-Taylor
Neal set up my laptop for me and over the years has solved any problems I have had.
Nothing is too much trouble for him all I can do is say thanks very much neal.
K.J.Collins
Neale has helped me set up several laptops and printers now in my business and home environment. Neale appreciates I'm pretty clueless with computers and takes the time to talk me through the problem. He is someone I can call in a technical crisis and always manages to fix it. Cannot reccomened enough!
Claire Jones
Neil Dotcom has helped me with problems and fully explained the problems to me making it easy for me to understand. I would recommend his service to others. Thank you Neil.
Andy Leahy
Neale visited my mother in law who is in her late seventies and not PC literate not only did he fix The problem but took the time to explain and Demonstrate how to fix and what not to do. A truly gifted individual technically and with People skills to match.
Neale Dotcom delivers.
Mike Keep
Extremely professional service, wouldn't go to anyone else and would highly recommend, Fantastic
Geoff Johnson
When you run your own company, IT support is crucial. When things go wrong, it is very stressful. IT is not my thing, but it is very much Neale Dotcom's thing. He is not only very very capable, but he is also very calm. His level of service too is outstanding and super responsive. I have used him to support my business for the last 17 years. I recommend him unreservedly. Simply brilliant. Wouldn't go anywhere else.
Sue Moore
I am computer illiterate, so when I recently decided to replace my very old, very slow PC I called Neale Dotcom. After discussing my budget and a quick search online he recommended a new system and monitor. It only took 3 days to arrive and Neale came round that day and installed it. This included retrieving, saving and restoring all the data off my old PC, as well as setting up the new one with my printer, scanner, broadband and security. I (and my friends)cannot believe just how fast this new set up works. Not only does this guy know his stuff, he provides a friendly efficient service. I have no problem recommending him. Thanks Neale.
Ian Foster
Neil Dotcom,has been doing my computers for years,from new installations to upgrades and rapid problem solving and support, cannot recommend this guy enough.
See for yourself...
Bill Kemp

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